Privacy Policy
Last Updated: 10th December 2025
This Privacy Policy explains how Golu Bhai Badalia Diamonds collects, uses, discloses and protects your personal information when you visit our website or make a purchase.
Information We Collect
- We may collect your name, date of birth (optional), gender (optional), email address, phone number, billing and shipping address, and KYC documents such as PAN, Aadhaar or Passport for high-value orders.
- We may collect bank details for NEFT/RTGS payments, payment confirmations, transaction amounts and invoice details.
- We automatically collect IP address, browser type, device details, pages visited, time spent and cookie data.
- We collect communication records if you contact us via email, chat, forms or social media.
How We Use Your Information
- To process and fulfil orders, verify identity for high-value transactions, provide customer support and warranty services, send order updates and tracking details, improve website performance and personalise your experience.
- To send product launches or event invitations if you opt-in.
- To meet legal, tax and compliance requirements.
- We do not sell or rent your personal data.
Cookies
- We use cookies to maintain login sessions, manage your cart, analyse website performance and personalise your browsing. You may disable cookies, but some features may not work properly.
Data Sharing
- We may share your information with payment processors, banks, logistics partners, KYC verification agencies, security and fraud-prevention partners, and government authorities when legally required.
- All third parties are required to protect your information.
Security
- We use SSL encryption, secure servers, restricted internal access, regular audits and fraud monitoring to protect your data.
Your Rights
- You may request access, correction or deletion of your personal data and opt out of marketing communications at any time.
Contact: admin@golubhaibadalia.com
Data Retention
- We retain your information as long as needed for orders, customer service, legal requirements and fraud prevention.
International Transfers
- If your data is transferred outside India, we ensure appropriate safeguards are in place.
Changes to This Policy
- We may update this Privacy Policy from time to time. Continued use of our website means you accept the updated policy.
Contact
Email: admin@golubhaibadalia.com